Terms & withdrawal policy

When these Terms apply

Sending a general inquiry through the Contact form does not require you to accept these Terms of Service. At the inquiry stage you are only asked to confirm that you have read the Privacy Policy.

These full Terms of Service are presented for your review and acceptance later — only when a customer confirms an official offer, service, booking or purchase (for example a Membership checkout, a Cocktail Catering booking or a Masterclass agreement). No service is delivered before the applicable terms have been accepted.

Membership

A Travel Bartender membership is a premium digital educational subscription billed monthly (24,99 €) or yearly (229 €). It grants personal, non-transferable access to premium Academy content, the member library and exclusive offers (including the e-book at 50% off).

Auto-renewing subscription

Your plan renews automatically at the end of each billing cycle — every month for the Monthly plan and every year for the Yearly plan — using your saved payment method, until you cancel. The renewal price, billing frequency and next renewal date are shown in your account and in the Stripe billing portal.

Digital content & immediate access

The membership provides access to digital content that is made available to you immediately after a successful purchase. At checkout you are asked to expressly request immediate access and to acknowledge the consequence of that request before payment is taken.

Right of withdrawal

Where applicable law grants consumers a 14-day right of withdrawal for distance contracts, that right may no longer apply once performance of a digital service has begun with your prior express consent and your acknowledgement that you thereby lose your right of withdrawal. By ticking the immediate-access consent at checkout and starting to use the membership, you agree to this and accept that the right of withdrawal may be lost to the extent permitted by applicable law.

This does not affect your mandatory legal rights — including remedies for digital content that is defective, inaccessible, or materially different from how it was described. In such cases, contact us at travelbartenderflb@gmail.com and we will work with you in good faith to resolve the issue, which may include restoring access, providing a corrected version, or — where appropriate — a partial or full refund.

Cancellation (separate from withdrawal)

Cancellation and the legal right of withdrawal are two different things. You can cancel future renewals at any time from your account or via the Stripe billing portal. Cancellation stops the next charge; your membership remains active until the end of the period you have already paid for, after which premium access ends.

Cancellation by itself does not automatically trigger a refund of the current billing period, and renewals that were not cancelled before the renewal date are not refunded as a matter of course. We do, however, review individual situations fairly — particularly accidental renewals reported promptly and with no meaningful use of the new period.

Content & conduct

All content is for personal learning. Redistribution, resale or public republication is prohibited. We may suspend access in case of misuse, fraudulent payment or breach of these terms.

Cocktail Catering Service Terms

The following terms apply to Travel Bartender cocktail catering, bartender hire, masterclass on-site services and related event work. They complement — and do not replace — the custom quotation or signed service agreement issued for your specific event. Where a quotation or contract you have accepted states different conditions for your event, those event-specific conditions take priority over the general wording below.

Deposit & booking confirmation

A booking is confirmed only after the agreed deposit has been received. Dates are held on a provisional basis until then and may be released to other clients without notice. The remaining balance must be paid according to the deadline stated in the final quotation or agreement.

Cancellation & deposit refunds

Deposits are non-refundable for late cancellations unless otherwise agreed in writing. Cancellation conditions and any possible refund depend on how far in advance the event is cancelled and on any costs already incurred on your behalf (staff bookings, ingredients, equipment hire, travel, accommodation, etc.).

Travel & accommodation expenses

Travel, accommodation, parking, tolls and other location-related expenses may be added to the final quotation when applicable. For destination events, these expenses are itemised in the quotation before confirmation.

Final guest count

The organiser must provide the final confirmed guest count within the agreed deadline before the event. Significant guest-count changes may result in price, staffing, ingredient or equipment adjustments.

Additional working hours

Additional hours requested beyond the agreed service duration will be charged separately and are subject to staff availability on the night.

Organiser responsibilities

The organiser is responsible for providing suitable access, electricity, water, workspace and a safe operating environment where required for the agreed service.

Fire, smoke & special-effect performances

Fire, smoke, dry ice or similar performances may only be provided when the venue permits them and all safety requirements are met. The organiser must obtain any necessary venue permissions for special effects before the event. Where a venue does not allow such effects, the performance is adapted accordingly at no fault of Travel Bartender.

Weather & outdoor events

Outdoor services may be modified, postponed or cancelled when weather conditions create a safety risk or could damage equipment. Where possible, the organiser should provide a suitable covered or indoor backup location.

Note: these terms are a general framework. The event-specific conditions stated in the accepted quotation or signed contract for your event take priority over this section.

Masterclass Service Terms

The following terms apply to Travel Bartender Masterclass programmes — Foundation, Advanced and Elite sessions, on-site training, private coaching and related education services. They complement — and do not replace — the custom quotation or signed service agreement issued for your specific programme. Where a quotation or contract you have accepted states different conditions, those programme-specific conditions take priority over the general wording below.

Deposit & booking confirmation

A masterclass booking is confirmed only after the agreed deposit has been received. Requested dates and instructor availability are held on a provisional basis until then and may be released to other clients without notice. The remaining balance must be paid according to the deadline stated in the final quotation or agreement.

Cancellation & deposit refunds

Deposits are non-refundable for late cancellations unless otherwise agreed in writing. Cancellation conditions and any possible refund depend on how far in advance the programme is cancelled and on any costs already incurred on your behalf (instructor time, materials, ingredients, equipment, travel and accommodation).

Travel & accommodation expenses

Travel, accommodation, parking, tolls and other location-related expenses may be added to the final quotation when applicable. For destination programmes, these expenses are itemised in the quotation before confirmation.

Participant count & group size

The organiser must confirm the final participant count within the agreed deadline before the programme. Significant changes to the group size may result in price, staffing, materials or format adjustments to protect the quality of the training.

Additional working hours

Additional hours requested beyond the agreed programme duration will be charged separately and are subject to instructor availability on the day.

Venue & organiser responsibilities

The organiser is responsible for providing a suitable training environment — including working space, adequate lighting, electricity, water, a bar or preparation surface and a safe environment for the agreed programme. Any special venue requirements are communicated in advance.

Fire, smoke & flair demonstrations

Fire, smoke, dry ice or advanced flair demonstrations may only be included when the venue permits them and all safety requirements are met. The organiser must obtain any necessary venue permissions for such demonstrations before the programme. Where a venue does not allow them, the training is adapted accordingly at no fault of Travel Bartender.

Materials, recipes & intellectual property

All Masterclass materials — recipes, decks, workbooks, techniques, digital resources and certificates — remain the property of Travel Bartender and are licensed to participants for personal, professional development use only. Reproduction, resale, republication or use to build competing training programmes is prohibited.

Certificates & no guaranteed outcomes

Certificates of participation are issued to participants who complete the agreed programme. Travel Bartender does not guarantee employment, promotion, income, visas or specific business results as a consequence of attending a Masterclass.

Note: these terms are a general framework. The programme-specific conditions stated in the accepted quotation or signed contract for your Masterclass take priority over this section.

Intellectual property & copyright

All content on the website and Academy — videos, lessons, PDFs, e-books, quizzes, text, images, designs, digital maps, templates, resources, certificates, branding, logos, course structure, website copy and Academy materials — belongs to Travel Bartender or its licensors unless stated otherwise.

You may not copy, resell, redistribute, reproduce, publish, share, modify, scrape, download in bulk or use any content commercially without prior written permission. You may not use Academy content to create competing courses, websites, PDFs, books, memberships or training programs. You may not train AI systems on our content. You may not remove watermarks, logos or copyright notices.

Trademarks, brand marks and the Travel Bartender visual identity are protected. Limited, personal, non-commercial use of public pages (such as reading and personal bookmarks) is permitted. Any other use requires written permission at travelbartenderflb@gmail.com. Travel Bartender reserves the right to suspend accounts for misuse and to pursue available legal remedies for infringement.

Limitation of liability & no guarantee

Educational content is provided "as is". We do not guarantee employment, income, visas, certification recognition, business results or specific outcomes. To the maximum extent permitted by law, our liability is limited to the amount you paid in the prior twelve months. Mandatory consumer rights are not affected.

Privacy

We process only the data needed to run your account and your subscription. See our Privacy Policy for details.